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Privacy policy

Last updated: 23 October 2026

This policy explains what personal data is collected on gwalarn-studio.github.io/Plume-and-go, why, and what your rights are, under the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the French Data Protection Act.

1. Data controller

[FIRST NAME LAST NAME], Entrepreneur individuel (EI, French sole trader), SIRET [SIRET], [ADDRESS]. Contact: [CONTACT EMAIL].

2. Data collected and purposes

Purpose Data Legal basis Retention
Processing and delivering your order Name, email, brief and files you send, message history Performance of the contract Files and brief: 30 days after delivery, then deleted. Order data: 5 years (civil limitation period)
Invoicing and accounting obligations Name, email, amount, date, order number, country Legal obligation 10 years (Article L.123-22 of the French Commercial Code)
Answering your questions Name, email, message Legitimate interest 3 years after last contact
Preventing fraud and securing the site IP address, technical connection data Legitimate interest [12 months] maximum
Newsletter / offers (if enabled) Email Consent Until you unsubscribe, or 3 years without interaction
Audience measurement (if enabled) Anonymised or pseudonymised browsing data [Consent / CNIL exemption for anonymised tools] 13 months maximum (cookies), 25 months (data)

Card details are collected directly by Stripe; we never have access to them.

Fields marked as required when ordering are needed to perform the order; without them, the order cannot be processed.

3. Recipients and processors

Your data is never sold. Only the Provider and the processors needed to run the service can access it:

4. Transfers outside the European Union

Some processors are located outside the EU (notably in the United States). These transfers rely on an adequacy decision (EU–US Data Privacy Framework, for certified companies) or on the European Commission's Standard Contractual Clauses.

5. Cookies

The site only uses cookies that are strictly necessary for it to work (cart, security, payment), which do not require your consent. [If non-exempt analytics or advertising cookies are added, a consent banner will be shown before any are set, with a "Reject all" button as visible as "Accept all".]

6. Your rights

You have the right to access, rectify, erase, restrict, object to the processing of, and port your data, to withdraw your consent at any time, and (under French law) to give instructions about what happens to your data after your death.

To exercise these rights: [CONTACT EMAIL]. We reply within one month. Proof of identity may be requested if there is reasonable doubt.

If you believe your rights have not been respected, you can lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr), or with the data protection authority of your country.

7. Security

The site is served over HTTPS, access to data is limited to the Provider and protected by strong authentication, and customer files are deleted at the end of the retention period stated above.

8. Minors

The services are intended for people aged 18 and over, or for minors with the consent of their legal guardian.

9. Changes

This policy may be updated. The date at the top shows the latest version.